We dispatch all orders with priority shipping. This is not only the fastest but also the safest option as every parcel is tracked and insured.
You will receive a tracking link by email automatically once your order has been dispatched.
You can find estimates (based on your country) on the product pages and in the confirmation email after ordering.
Please refer to your tracking link to stay updated on the shipping process.
We operate our business out of Amsterdam, the Netherlands.
A: Most of our suppliers are local so we almost always restock a product within a week.
A: Yes, you can backorder most of our products. The order will be processed as soon as the item is back in stock!
Thank you for shopping with Silo Airsoft!
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packing. Please download the return form here: Return Form
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a few days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. When you receive a refund, the shipping costs will be deducted.
If you have any questions on how to return your item, please feel free to contact us!